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eGain: Helps organizations transform their traditional call centers into multichannel customer interaction hubs. eGain Service™ is an innovative and complete software suite for multichannel customer service and knowledge management. Elementool: The leading Web-based help desk and support management tool. No need to install any software. Very easy to use. Offers a free basic option. EMC Infra office: Web-based solution for automating comprehensive service management processes (including incident, problem, change, configuration and service level management) throughout an enterprise, on a local or global scale. ITIL verified, .NET certified. Empower CRM: Helps you achieve contact and CRM, empowering your sales force and distributed business teams with access to your client interactions and company activities. It can be tailored to your company through simple, point-and-click user configurations. EnterpriseWizard: Top-rated, web-based solution for helpdesk and external customer support. Customizable tables, fields, look & feel, graphical workflows, escalation, rules, email notification, chat, reporting, granular permissions, dynamic FAQ. EnterpriseWizard by Adapt Data Solutions: Web-based solution for customer support & online issue tracking. Customize tables, fields, look/feel, graphical workflows, email notification, chat, reports, permissions, FAQ. Install on your server or let us host it for you. EquityTouch: CRM solution that enables organizations to intelligently manage new business opportunities. EquityTouch™ prides itself on being a very fast web application, while delivering the most vital features of a CRM and a completely customizable interface. eSalesTrack: Automates daily sales, marketing and customer support business processes while allowing each group to collaborate more efficiently. Escon SupportPortal: Offers web-based customer support solution with incident management, knowledge management, product catalog, news management and support forum in one low-cost collaborative package intended to use in B2B or B2C. eSurveysPro.com: Helps you design your surveys with our easy to use survey editor. We offer you 14 question types and the possibility to control the flow of your surveys. eTelescript: Enables agents to work with full call center capabilities regardless of their location. e-tranetCRM: Flexible, multifaceted, web-based contact relationship management (CRM) solution from a UK supplier that’s been designed around a simple ethos – to be so easy to use that it quickly becomes second nature. Event Wizard Pro: Web-based, multi-user rental equipment management solution. It keeps track of your customers, events, equipment, vendors and much more! evolutionone: Your entire organization online and interactive, in one completely integrated management system. Online customer self-service center where customers can manage their account, submit support requests, interact on projects, knowledge base, 24X7. ExDesk:  Provides a fully web-based help desk software solution for the IT support, service provider, and Ebusiness communities. ExDesk is fully configurable and can be embedded directly into your website’s support page, free 30 day trial !Exectra Live Support: Makes it possible to offer live support and the facility to chat directly to your visitors and customers on your website or in your webshop. ezSupport: Hosted customer support solution. Auto-answer email, self-learning FAQs, ticket tracking, online chat, much more. Just $49/month. Free Trial. Feedback Server: Manage and deploy, without any technical knowledge, web based surveys across your organization to gather important feedback from your customers, employees, students or website visitors and let you to analyze the collected data. Five9 Virtual Call Center Suite: Provides the features you need to insure that incoming calls are not only managed efficiently and effectively, but that they will lead to increased revenue opportunities. FlashCart: Fully integrated with PayPal to accept multiple item purchases. The cart is scalable from 1 to 50 (and more if needed) products or items which can be changed/updated from an external text file. FLG 360: A complete web-based solution for sales lead buyers, sales lead sellers and exchanges/marketplaces. Form1 Builder: Runs in your web browser and allows you to easily build secure web forms. It applies the base Form1 structure to provide a single file form (no cgi) with a hidden email delivery address and an extensive range of benefits and options. Free CRM: This software is great for contact and lead tracking, sales and contact management, sales pipeline management and forecasting, customer service and business management. FreeSurveysOnline: Allows you to create web based online surveys or questionnaires that can be displayed to your target audience (customers or employees).
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 Simple, efficient and affordable Web-based project management software. Ideal for resource and project management. Features include time tracking, reporting, email notification, Gantt charts, access rights, document management, calendar and more.  #1 Web Based IT business management software for VARs, MSPs, systems Integrators, IT service providers, IT consultants & ISV's. Project management, CRM & help desk with timesheets, billing, real-time reporting, built-in integration platform.  Online project management software system that provides simple and effective workflow tools for project planning, project tracking, cost accounting, expense tracking, and workforce management.  Genius Inside’s premium SMB and enterprise class on-demand (SaaS) and IBM Lotus Notes based project portfolio and project management software. Powerful solution at a competitive price. Visit now!  Consolidated browser app for Project Management, Portfolio, Help Desk, Operational Work and Time Sheets. Reduce costs, & improved IT efficiency. Hosted Saas Service or On-Premise. Customer service portal.  Web-Based project collaboration tools for business teams and workgroups to manage projects, coordinate tasks, foster group discussions and track documents and files. Ideal for SMBs. 30 day trial and free version available. (optional web conferencing)  Full-featured and an exceptionally easy to use enterprise project and portfolio management (PPM) web solution, giving you extensive insight into all your projects and resources across the enterprise.  EASY PROJECT MANAGEMENT. Intuitive, Enterprise Software. Great Features & Powerful Global Reporting. Full service training & support in project management software. Visit the site for a Tour or FREE TRIAL!  Easy to use, extremely flexible project management software. Sign up for a FREE trial.  The Project Management software that should be commonplace in every Programme and Project Office. It is a practical, powerful, software tool-set that addresses those tiresome tasks that must be managed for effective and successful Project Management.  Project management and collaboration. Shared Gantt chart, dependencies, groups & roll-ups, bulk changes, resources, calendar, baseline, plan changes, file manager, group chat, inbox, BBS, contacts w.notes, MS Excel reports & export into MS Project.  Looking for the reliable, convenient, secure and completely web-based issue tracking system? BUGtrack allows unlimited number of users, projects and bugs as well as unlimited customer support for a low flat rate.
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